Who are we?

Maestria Info was conceived with the goal of offering agile solutions ranging from the meticulous assembly of robust hardware to advanced system optimization, combining technology with precision and high performance.

More than just technical support, we are specialists in high-performance computers and technical support, with over 20 years of experience. We are committed to excellence in customer service and deliver what we promise: a digital infrastructure that works seamlessly, whether it’s computer repair, remote support, or IT management for your business.

Customer Success - Maestria Info
Customer Success - Maestria Info
Erick Stefan - Maestria InfoErick Stefan - Maestria Info

"Responsibility, empathy, honor, justice, and commitment are the values that guide my actions, both personally and professionally." E. Stefan

🏢 For Companies
  • Infraestructure and Support: Network administration (firewall, switch, storage, VPN), servers (Windows and Linux), web services.

  • Management: Asset control, project management, procurement management, supplier management, IT consulting.

🔒 Development and Security
  • Web and Systems: Vulnerability testing, system testing (application and website), optimization and web code correction to protect and enhance your digital presence.

Bancada de manutenção Maestria Info
Bancada de manutenção Maestria Info
Projeto personalizado para designer grafico e gamer
Projeto personalizado para designer grafico e gamer

What do we do?

🎮 For Gamers and Enthusiasts
  • Hardware Extreme: Sales of parts and custom setup, upgrade consulting, hardware optimization consulting, custom cooling project (air/water cooling).

  • Low Latency: Configuration from the operating system to the router, with the goal of balancing performance with stability and minimizing lag; all via remote access!

💻 For Vídeo Editors and Designers
  • High-Performance Machines: PC and laptop optimization, assembly and maintenance of workstations (Windows or Mac) focused on rendering, stability, and processing speed.

  • Secure storage: Automatic backup solutions (on-premises or in the cloud) so you never lose a project or large file.

Coporate IT Management by Maestria Info
Coporate IT Management by Maestria Info
Upgrade e manutenção de notebook pela Maestria Info
Upgrade e manutenção de notebook pela Maestria Info

Have you ever been in a tight spot and needed urgent help?

No more despair!

Whether simple or complex, we solve problems related to operating systems, drivers, various programs, Wi-Fi networks, printers, VPNs, web code, pixels...

Remote Support on demand IT serviceRemote Support on demand IT service

✅ Affordable cost

✅ Immediate or Scheduled Support

✅ One-time or monthly

✅ Residential or commercial

Intermediate Support I

✔︎ One-time payment, non-recurring.

✔︎ Up to 2 computers / users.

✔︎ Support for Outlook, general troubleshooting, cleanup, performance optimization, drivers, printers*, Wi-Fi*.

✔︎ Service begins after purchase confirmation or by appointment.

✔︎ Only during business hours or subject to availability.

For BRL 130

Basic Support

✔︎ One-time payment, non-recurring.

✔︎ For 1 computer / user.

✔︎ Support for Outlook, general troubleshooting, cleanup, performance optimization, drivers, printers*, Wi-Fi*.

✔︎ Service begins after purchase confirmation or by appointment.

✔︎ Only during business hours or subject to availability.

For BRL 80

Our support models

Advanced support

✔︎ One-time payment or recurring.

✔︎ A product tailored for you, who needs fast and consistent support.

✔︎ Priority service, during or outside business hours.

✔︎ Support guaranteed for 30 days*.

✔︎ Contact us for a quote.

Starting at BRL 300

Intermediate Support II

✔︎ One-time payment, non-recurring.

✔︎ Includes everything from Intermediate Support I

✔︎ Recommended for complex situations involving networks, servers, formatting or restoring operating systems (Windows, Linux, and macOS), and much more.

✔︎ Service begins after purchase confirmation or by appointment.

✔︎ Service on a priority basis..

For BRL 180