Advanced Support
On-demand IT Services
R$300.002 h
*In some cases, it is necessary for someone to be on-site to, for example, disconnect and reconnect a cable or turn the equipment off and on again during the service.
*For situations involving the backup/restoration of files, the user must have their own external storage device or cloud storage with sufficient space; the files and folders must be specified by the user.
✅ One-time payment, no recurring fees.
✅ Includes everything covered by Essential Support, and is recommended for more complex* or urgent situations, such as: networking (firewall, switch, storage); servers (Windows and Linux); virtual machines; VPN; virus removal; file backup and restoration, etc.
✅ Duration per request: estimated at 2 to 4 hours of service, which may be continuous or split into shorter periods.
✅ General Terms and Conditions apply.
📞 After payment, please contact us to speed up your support.
