Essencial Support

✅ One-time payment, no recurring fees.

✅ Up to 2 computers or users.

✅ Suitable for: general performance improvement; cleaning; configuration of commons applications; operating system configuration or restoration (Windows, Linux and MacOS) including backup/restore of personal files*; instalation of drivers and peripherals*; configuration of Wi-Fi/router*.

✅ Approximate duration per request: estimated at up to 2 hours of continuous service.

✅ Service begins after purchase confirmation or by appointment.

✅ Business hours only or subject to availability.

📞 After payment, please contact us to speed up your support.

*In some cases, it is necessary for someone to be on-site to, for example, disconnect and reconnect a cable or turn the equipment off and on again during the service.

Note: For situations involving the backup/restoration of files, the user must have their own external storage device or cloud storage with sufficient space; the files and folders must be specified by the user.