Advanced Support

✅ One-time payment, no recurring fees.

✅ Recommended for more complex or urgent situations*, involving, for example: network (firewall, switch, storage); servers (Windows and Linux); virtual machines; VPN; virus removal; file restoration, etc.

✅ Duration per request: estimated at up to 3 hours of continuous service or a split-shift arrangement.

✅ Priority service, starting after purchase confirmation or by appointment.

📞 After payment, please contact us to speed up your support.

*In some cases, it is necessary for someone to be on-site to, for example, disconnect and reconnect a cable or turn the equipment off and on again during the service.

Note: For situations involving file backup/restoration, the user must have their own external storage device or cloud storage with sufficient space; the files and folders must be defined by the user.